IT Supervisor

Tracy Lawrence

Tracy Lawrence

Sat, November 2nd

08 Days
18 Hours
50 Minutes
46 Seconds

IT Supervisor

Job Summary

SUMMARY: 

The Supervisor of Information Technology identifies priorities, prepares work schedules for system support and manages all computer systems and support on property. Works with general methods and procedures, exercises considerable independent judgment to select the proper course of action and is required to review the work of subordinates information technology technicians to ensure conformance with established guideline/policies of the Wichita and Affiliated Tribes, methods, procedures and policies related to the information technology department.

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES include the following:

  1. Prepares customer and management performance reports.
  2. Identifies and initiates staff and development training, systems opportunities/projects.
  3. Develops a working knowledge of the assigned users business and objectives of the assigned application area or development project.
  4. Meets with management to discuss system requirements, proposal changes, priorities, schedules and service standards.
  5. Prepares systems specification, which described the access between the manual and automated portions and a conceptual overview of the automated system.
  6. Plans and monitors pilot and parallel testing effort.
  7. Establishes operational budget and ensures goals are achieved and cost objectives are met.
  8. Adheres to regulatory, departmental and company policies in an ethical manner.
  9. Monitor the servers making sure they are updated and patched with no hardware failures
  10. Monitor the network for unauthorized access and up time.
  11. Ensure backups are working and do bi annual restores to ensure data integrate.
  12. Perform all other duties to be assigned.

SUPERVISORY RESPONSIBILITIES:

  1. Provides support and leadership direction to individuals directly reporting to this position in accordance with the organizational structure.
  2. Held accountable, to a high degree, for maintaining accurate and thorough departmental Records and reports.
  3. Ensures all employees within areas of responsibility receive fair and equitable treatment with regard to their respective terms and conditions of employment.
  4. Ensures casino and departmental policies are adhered to and all regulatory requirements are in compliance.

 QUALIFICATIONS:

  1. Must be able to obtain a gaming license.
  2. Must have excellent verbal and written communication skills.

EDUCATION and EXPERIENCE:

  1. College degree in a related area, or
  2. Two (2) or more years of equivalent experience is required.
  3. Additional training, education, or experience in systems analysis, networking infrastructure, and help desk/troubleshooting experience is required.
  4. Demonstrated proficiency in the application of a wide range of systems analysis and programming.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government laws and regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from group of managers, clients, customers, media, and the general public.

MATHEMATICAL SKILLS:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of place and solid geometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

Ability to define problems, collects data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram from and deal with several abstract and concrete variables.

OTHER SKILLS AND ABILITIES:

Basic analytical and deductive reasoning ability.  Must be competent in computer skills.  Must have superior interpersonal relations skills.  Must have superior planning and organizational skills, ability to manage complex projects and investigations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is occasionally required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and taste or smell.  The employee must occasionally lift and/or move up to 40 pounds.  Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to cigarette fumes.  The noise level in the work environment is usually moderate.

This establishment promotes a drug-free work environment.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

PUBLIC RELATIONS:

Important attributes of any employee of the Wichita and Affiliated Tribes and Sugar Creek Casino, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the institution, pleasant, courteous and cooperative, and to act in a manner to command respect of co-workers and all other personnel. An optimistic attitude, patience and tolerance will help each employee in nearly all situations at the institution.

Closing:

Sugar Creek Casino is and Equal Opportunity Employer but does exercise Tribal and Native American Preference according to Federal Law.

As part of Wichita Gaming Commission license process, final candidates will be required to obtain gaming license by completing a background check with Wichita Gaming Commission, prior to being employed by the Casino. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check